Last updated: November 11, 2026
FireBox Pizza (“we”, “us”) runs this website so you can order pizza and food for pickup or delivery. This policy explains what personal information we collect, why, and what we do with it. We follow British Columbia’s Personal Information Protection Act (PIPA).
What we collect
- When you order: your name, phone number, email address, delivery address (for delivery orders), what you ordered, any notes or special requests, and the pickup or delivery time you choose.
- When you pay by card: your card is entered into a secure form run by our payment processor, Clover. We never see or store your full card number. We only see the card type, the last four digits and whether the payment went through.
- When you send a group order request: the details you type into the form (name, contact details, date, number of people and what you’d like).
- When you browse: the site uses cookies to remember your cart and order choices while you shop. We don’t use advertising or tracking cookies.
Why we use it
- To make, deliver and hand over your order, and to contact you about it if something comes up.
- To email you a receipt and order updates.
- To take payment and give refunds.
- To reply to group order requests.
- To keep records we’re required to keep for tax and accounting.
We don’t sell your information, and we don’t send you marketing emails.
Who else sees it
We share only what each service needs to do its job:
- Clover processes card payments.
- Mailgun sends our order emails.
- The BC Address Geocoder (Government of British Columbia) checks your delivery address so we can tell whether we deliver there.
- Google reCAPTCHA protects the group order form from spam. Google’s privacy policy applies to it.
- Google Fonts supplies the fonts on this site, so your browser connects to Google when pages load.
- Our website host and our web developer, who keep the site running.
Some of these services may store information outside Canada, including in the United States.
How long we keep it
We keep order records for as long as we need them for tax and accounting, usually up to seven years. Group order requests are deleted once we’ve dealt with them.
Your choices
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it where we don’t have to keep it. Call or email us using the details below.
Contact us
FireBox Pizza
19897 56 Ave #101, Langley, BC
Phone: 604-533-3279
Email: fireboxpizzalangley@gmail.com